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Kathleen Hall
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May 3, 2013 at 4:39 pm
Hi there,
I’m using EE and Member Intergration add on with WL Member and authorize.net AIM as payment gateway. If a member cancels an event is the refund of payment automatically generated? Also, is there a way to take away the ability for members to cancel? It seemed I read that was possible but now I can’t seem to find it.
Thanks!
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Dean
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May 6, 2013 at 2:21 am
Hello Kathleen,
Refunds are not handled by Event Espresso, you will need to manually refund the person via the gateway you are using.
I havent heard of a way to stop users from cancelling. However, if it was me I would stop users from accessing their admin profile and force them to use the front end profile via the My Events shortcode https://eventespresso.com/wiki/shortcodes-template-variables/#my-events
You may need to code or use a plugin to redirect a user away from the profile page and to the front end page on login/registration.
Then I would add the following to the themes style.css file or via a plugin like My Custom CSS to hide the links to the profile page and the cancel button, I also added code to hide the tick boxes but that isnt strictly necessary.
/* hide the cancel and profile links*/
.bottom_settings {
display: none;
}
/* hide the tickboxes */
.sorting_1 {
display: none;
}
.check-column {
display: none;
}
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