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Member Integration Plugin: If Member cancels is payment automatically refunded?

Posted: May 3, 2013 at 4:39 pm

Kathleen Hall

May 3, 2013 at 4:39 pm

Hi there,

I’m using EE and Member Intergration add on with WL Member and AIM as payment gateway.  If a member cancels an event is the refund of payment automatically generated?  Also, is there a way to take away the ability for members to cancel?  It seemed I read that was possible but now I can’t seem to find it.



May 6, 2013 at 2:21 am

Hello Kathleen,

Refunds are not handled by Event Espresso, you will need to manually refund the person via the gateway you are using.

I havent heard of a way to stop users from cancelling. However, if it was me I would stop users from accessing their admin profile and force them to use the front end profile via the My Events shortcode

You may need to code or use a plugin to redirect a user away from the profile page and to the front end page on login/registration.

Then I would add the following to the themes style.css file or via a plugin like My Custom CSS to hide the links to the profile page and the cancel button, I also added code to hide the tick boxes but that isnt strictly necessary.

/* hide the cancel and profile links*/
.bottom_settings {
display: none;

/* hide the tickboxes */
.sorting_1 {
display: none;
.check-column {
display: none;

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Status: closed

Updated by  Dean 7 years, 2 months ago ago

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