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easynetwork
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May 23, 2018 at 8:42 am
We have a problem with the purchase of tickets set as mandatory that do not respect the maximum number of purchases possible per transaction. In our case all the tickets are set as maximum buyable 1 and this rule is respected correctly by all tickets except those set as mandatory (entrance) this happens from version 4.9.62.p, from 4.9.61.p did not work for any tickets
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Josh
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May 23, 2018 at 8:53 am
Hi easy network,
May I ask can you post a link to the event page in question so we can investigate further?
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easynetwork
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May 23, 2018 at 9:02 am
hi Josh,
this is the link to the event (production)
https://eventi.cri.it/solferino-2018/
the problem occurs going back and forth between the cart and the ticket selection form, or by closing the summary window and reselecting, or from the cart itself.
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Josh
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May 23, 2018 at 10:02 am
Hi there,
Oh I see. I’m afraid the way to avoid that issue would be to deactivate the Multi Event Registration add-on. The Multi Event Registration add-on erroneously adds more of the required tickets each time the View Cart button is clicked.
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