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Matching Email on Registration Login Prompt Error

Posted: September 16, 2015 at 7:31 pm

Viewing 8 reply threads


Oliver Watson

September 16, 2015 at 7:31 pm

Hi there,

So far I love the plugin, however I have encountered that when someone tries to register for an event with an email that is assigned to user and then attempts to login using the orange login button, that this link is broken. The href attached is clearly right as if you ask to open the link in a different tab it works.

Any ideas? All that happens when i click on the link is that the screen darkens.

The site is bluebirdnews.co.uk, and all the event pages are in predictable places.

Many thanks,

Oliver


Tony

  • Support Staff

September 17, 2015 at 3:17 am

Hi Oliver,

I can’t find any EE events on bluebirdnews.co.uk

However your license is linked to http://www.thebluebirdnews.co.uk/ so I checked there and found them 😉

However the site seems to be unresponsive currently, are you currently working on it?


Oliver Watson

September 17, 2015 at 3:27 am

Hey there,

Thanks for the quick reply – and for realising my typo :/

Sadly it is actually live (though it is slow, as the cloud hosting i have is still a bit buggy). Perhaps go straight to an event page:

http://www.thebluebirdnews.co.uk/events/hawks-event/

So as to try and see what I’m hoping to show, try and register for an event using spikything92@hotmail.com as the email.

Many thanks,

Oliver


Tony

  • Support Staff

September 17, 2015 at 4:00 am

This looks like a theme conflict.

When the overlay is enabled (the page turns grey) the login form should be displayed. However it looks like the JavaScript to remove the inline styles and move the login form to the center of the page is not firing, but I can’t see any JS errors within the console.

Is this a custom theme?


Oliver Watson

September 17, 2015 at 4:07 am

Yeah it is – if you sent me the javascript for that action though I could add it to my site? (I would try to do it myself, but css is my jam and not js.)


Oliver Watson

September 21, 2015 at 5:20 am

Hi there – any luck with this? I tried digging through the event espresso installation files for the js but couldn’t obviously see it.


Josh

  • Support Staff

September 21, 2015 at 4:10 pm

Hi Oliver,

It turns out that adding JavaScript to your site is not necessary in this case. The issue you’re seeing is due to some CSS in your theme hiding the dialog box, specifically this rule loading from integrity-light.css which has this:

.hidden {
    display: none !important;
    visibility: hidden;
}

So step one to fix this is you can remove that !important declaration, and then step two is either remove the visibility: hidden; rule, or add this to your custom stylesheet:

.ee-admin-dialog-container.hidden {
    visibility: visible;
}


Oliver Watson

September 22, 2015 at 4:24 am

Amazing – worked a charm. Thank you.

Just out of interest how did you pinpoint that as the issue? Just trying to figure out how to better troubleshoot issues myself in the future.


Josh

  • Support Staff

September 22, 2015 at 10:59 am

Hi Oliver,

I opened up Chrome’s web inspector which is very similar to Firebug, then clicked Inspect Element on the div that contains the dialog box.

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