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Marking a registration paid after receiving payment

Posted: April 18, 2016 at 6:35 am

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president-il-iaai

April 18, 2016 at 6:35 am

We allow the following payment options: check, invoice, credit card. When someone pays by credit card, their registration status shows as paid and they are included in the total number of registrants. But how do we mark someone paid after receiving their check in the mail, which is usually several days or weeks after they have registered?


Lorenzo Orlando Caum

  • Support Staff

April 18, 2016 at 7:08 am

Hi Craig,

You can do that through Event Espresso –> Transactions. Then click-through on the transaction for the registration and this will take you to the transaction details screen. About half-way down the page will be an add payment button.

That can be used to add a payment and update the registration status for the registration to approved.

Here is a video from the transaction details page:

https://youtu.be/8poNIjAinxs?t=124


Lorenzo


president-il-iaai

April 19, 2016 at 12:35 pm

Lorenzo, your answer worked beautifully, thank you!!

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