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Manually Complete Abandoned and Failed Transactions

Posted: March 24, 2016 at 10:10 am

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Jeff Long

March 24, 2016 at 10:10 am

Hello,

We have customers that will abandon transactions, or experience a failure, and then call to complete their ticket order via telephone.

Does Event Espresso offer any way of resuming their transaction administratively to complete their original transaction?


Lorenzo Orlando Caum

  • Support Staff

    •

March 24, 2016 at 10:55 am

Hello,

You cannot process any payments through the WP dashboard.

You could process them through your merchant account and then add the payment information and send them a registration confirmation email.

—
Lorenzo
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Status: closed

Updated by Lorenzo Orlando Caum 8 years, 6 months ago ago

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