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Manual Registration in EE4 Doesn't Work

Posted: February 8, 2016 at 10:08 am

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dee guiney

February 8, 2016 at 10:08 am

We’re using EE4 and we can’t use manual registration in our system (or, your instructions aren’t clear enough).

https://eventespresso.com/features/manual-registration/

When we go to an event, we have tickets, but there’s no option to register someone at those ticket levels.

Please advise.

Here's what we see.


Tony

  • Support Staff

February 8, 2016 at 10:36 am

Hi Dee,

To add registrations to the event you need to be within the registration view for that event.

You can get to that section either by going to:

Event Espresso -> Events -> *hover over event* -> Registrations.

Or from the screenshot you linked above (the event editor) you’ll see multiple Registration links where you click to update the event – http://take.ms/f1YZQ

Clicking on any of those will take you to the registrations view, at the top of the page will be the ‘Add new registration’ button.

Does that help?


dee guiney

February 8, 2016 at 2:05 pm

That worked. Thanks.

Can you apply discount codes to manual registrations?


Lorenzo Orlando Caum

  • Support Staff

February 8, 2016 at 5:04 pm

Hi Dee,

The promotions system for Event Espresso 4 is not currently compatible with the manual registrations at this time. We do have a feature request for applying discounts via the transaction details page so I’ve added additional feedback there.


Lorenzo

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