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Manual Registration database error – cannot record payment information

Posted: January 14, 2016 at 10:27 am

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Kevin Pinto

January 14, 2016 at 10:27 am

This error has started occurring today after I interrupted an EE transaction by navigating away from the page. How to fix it? I can still manually mark the registration as approved but can no longer store payment information.

I can provide login access if needed.

Database error image


Kevin Pinto

January 14, 2016 at 10:28 am

Link to image: https://www.dropbox.com/s/809s8zi9kqonxhg/EE%20Database%20Error.png?dl=0


Kevin Pinto

January 14, 2016 at 10:51 am

Update, this seems to happen with only one registration. Another one went through fine. I trashed the registration and tried again, but got the same response.


Lorenzo Orlando Caum

  • Support Staff

    •

January 14, 2016 at 12:19 pm

Hi Kevin,

Update, this seems to happen with only one registration. Another one went through fine. I trashed the registration and tried again, but got the same response.

Are you trying to enter the registrant details again and then its not accepting any manual payments?

What version of Event Espresso are you using?

—
Lorenzo
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Status: closed

Updated by Lorenzo Orlando Caum 8 years, 9 months ago ago

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