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Manual registration at expired price

Posted: January 10, 2017 at 4:13 pm

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JD Stewart

January 10, 2017 at 4:13 pm

I have the need to add manual registrations at an expired price. The manual process is running behind and registrations were taken manually at a price that is now expired. How can I add them at the expired price without opening up the old price in the front end?


Tony

  • Support Staff

January 11, 2017 at 5:21 am

Hi there,

Currently you can’t add registrations to expired tickets, even through the admin.

Have front end registrations finished on the event? Meaning only the admin will be adding registrations?

The reason I ask is you could set the ‘Display ticket selector?’ option to No within the event, then open up the ticket and add the registrations in the admin.

Note that whilst that option is set that no front end registrations can be made on the event.

Would that work?

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