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Make creating Password not required

Posted: May 20, 2015 at 1:13 am

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David Holland

May 20, 2015 at 1:13 am

I don’t have a need right now for requiring purchasers to enter a password. Some people find this very confusing, particually when returning to the same event to buy a second/third ticket later.

Can I turn off the requirement to create a password completely (and if that is a daft idea, why?)

Here is an event example:

http://exela.co.uk/events/exela-infusionsoft-user-conference/


Lorenzo Orlando Caum

  • Support Staff

May 27, 2015 at 2:37 pm

Hi David, at what point is a password required for making a purchase?


Lorenzo


David Holland

May 27, 2015 at 2:43 pm

It was as the purchase was being made.
My developer fixed this. I don’t know how he fixed it as I couldn’t find a setting, but he is much brighter than me, fortunately.

Thanks


Lorenzo Orlando Caum

  • Support Staff

May 27, 2015 at 2:54 pm

Alright, thanks for letting us know. I’ll update this support post to resolved.


Lorenzo

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