Support

Home Forums Event Espresso Premium Major EE 4.10.40 and WP 6.1.1 Compatibility Issues

Major EE 4.10.40 and WP 6.1.1 Compatibility Issues

Posted: December 18, 2022 at 9:01 pm

Viewing 4 reply threads


kellyjo

December 18, 2022 at 9:01 pm

After the latest update of WordPress 6.1.1 and EE 4.10.40, there has been several major issues that I am unable to resolve.

Having multiple issues after updating WordPress to the latest version and the latest EE4 update.

error #1
go to registrations, add a new registration on the backend, results in errors in database (see screenshot)

https://kellyjodesignsbywine.com/wp-content/uploads/2022/12/screencapture-kellyjodesignsbywine-wp-admin-admin-php-2022-12-18-21_52_28.png

error #2 when you go to checkout with authorize.net, the page is just stuck processing. the payments goes through, but the cogwheel keeps spinning (see screenshot)

Did a test registration.. Spinning wheel after hitting PROCEED TO FINALIZE .
It kept spinning,but I just got a registration Event Payment Details email showing my charge went through.
(So, people try again and get charged again.)

I tried the above a second time. The wheel has been spinning for 15 minutes. I again received an email showing the charge went through.

javascript fatal error:

https://kellyjodesignsbywine.com/wp-content/uploads/2022/12/screencapture-registrations.png

error #3: random errors on event pages (see screenshot)

https://kellyjodesignsbywine.com/wp-content/uploads/2022/12/screencapture-kellyjodesignsbywine-events-12-15-thirsty-thursday-pottery-night-530pm-5-to-reserve-2022-12-18-20_01_34.png

error #4: ongoing issues with duplicate charges in authorize.net
Found this: https://eventespresso.com/topic/multiple-charges-with-authorize-net/
We are not using AIM, but the other Authorize.net plugin
Where do i put this code so that people are prevented from being charged twice? It seems the issue usually arises when EE4 has errors with WordPress.

https://kellyjodesignsbywine.com/wp-content/uploads/2022/12/Screen-Shot-2022-11-29-at-1.51.18-PM-1.jpg

https://kellyjodesignsbywine.com/wp-content/uploads/2022/12/Screen-Shot-2022-11-29-at-1.51.28-PM-1-1.png

error #5: with this latest update, the website has slowed down to a crawl, especially when loading the Event Calendar.

URGENT HELP NEEDED.


kellyjo

December 18, 2022 at 10:24 pm

update #1:

error #3 has been fixed. There was some custom code and I forgot to set $post to global.


kellyjo

December 19, 2022 at 2:07 am

Additional errors:

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.1.1
Active theme: Twenty Twenty (version 2.1)
Current plugin: Event Espresso (version 4.10.41.p)
PHP version 7.4.29

Error Details
=============
An error of type E_ERROR was caused in line 89 of the file /kellyjodesignsbywine.com/wp-content/plugins/event-espresso-core-reg/caffeinated/admin/extend/registrations/EE_Event_Registrations_List_Table.class.php. Error message: Uncaught Error: Call to a member function datetimes_ordered() on null in /kellyjodesignsbywine.com/wp-content/plugins/event-espresso-core-reg/caffeinated/admin/extend/registrations/EE_Event_Registrations_List_Table.class.php:89
Stack trace:
#0 /kellyjodesignsbywine.com/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_List_Table.core.php(239): EE_Event_Registrations_List_Table->_set_properties()
#1 /kellyjodesignsbywine.com/wp-content/plugins/event-espresso-core-reg/caffeinated/admin/extend/registrations/EE_Event_Registrations_List_Table.class.php(20): EE_Admin_List_Table->__construct(Object(Extend_Registrations_Admin_Page))
#2 [internal function]: EE_Event_Registrations_List_Table->__construct(Object(Extend_Registrations_Admin_Page))
#3 /kellyjodesignsbywine.com/wp-content/plugins/event-espresso-core-reg/core/EE_Registry.core.php(1293): ReflectionClass->newInstanceArgs(Array)
#4 /kellyjodesignsbywine.com/wp-content/p


Tony

  • Support Staff

December 19, 2022 at 6:40 am

Hi there,

Error #1 looks like a permissions issue on your server rather than an error with 4.10.41

It’s saying the database user doesn’t have access to the database to do ‘something’ likely to create a record. You’ll need to contact your host for more details on this as I can’t reproduce that on my sites.

Error #2 I can’t reproduce but I’ve sent your screenshot to one of our developers to see what feedback they can provide.

Error #3: Already fixed

error #4: ongoing issues with duplicate charges in authorize.net

Is this since 4.10.41 or prior to?

The auth.net accept payment method already includes code to prevent duplicate payments. It could happen when an error is thrown on the request to finalize if the user refreshes outside the timeframe.

How long is there between the payments?

Do you see multiple charges within the EE Transaction?

The screenshot shows a single payment so I’m not sure what that refers to.

—-

Error #5: with this latest update, the website has slowed down to a crawl, especially when loading the Event Calendar.

The changes within .41 wouldn’t cause those kinds of issues, are you 100% sure the only change here was to update .41.p?

Uncaught Error: Call to a member function datetimes_ordered() on null

When are you getting that email? What page are you loading for it to happen?


kellyjo

December 19, 2022 at 11:24 pm

Looking at error #1, you are correct Tony. There was a custom code in there that works with EE4 registrations to give each registration a credit from purchasing a class. The code touching the database did not have permissions due to incorrect credentials.

error #1 has been resolved.

Still looking into error #2 and error #4 to see if there is any correlation with error #1 or if they are separate.

Will keep this post updated.

Viewing 4 reply threads

The support post ‘Major EE 4.10.40 and WP 6.1.1 Compatibility Issues’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso