Posted: December 18, 2022 at 9:01 pm
After the latest update of WordPress 6.1.1 and EE 4.10.40, there has been several major issues that I am unable to resolve. Having multiple issues after updating WordPress to the latest version and the latest EE4 update. error #1 error #2 when you go to checkout with authorize.net, the page is just stuck processing. the payments goes through, but the cogwheel keeps spinning (see screenshot) Did a test registration.. Spinning wheel after hitting PROCEED TO FINALIZE . I tried the above a second time. The wheel has been spinning for 15 minutes. I again received an email showing the charge went through. javascript fatal error: https://kellyjodesignsbywine.com/wp-content/uploads/2022/12/screencapture-registrations.png error #3: random errors on event pages (see screenshot) error #4: ongoing issues with duplicate charges in authorize.net error #5: with this latest update, the website has slowed down to a crawl, especially when loading the Event Calendar. URGENT HELP NEEDED. |
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update #1: error #3 has been fixed. There was some custom code and I forgot to set $post to global. |
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Additional errors: When seeking help with this issue, you may be asked for some of the following information: Error Details |
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Hi there, Error #1 looks like a permissions issue on your server rather than an error with 4.10.41 It’s saying the database user doesn’t have access to the database to do ‘something’ likely to create a record. You’ll need to contact your host for more details on this as I can’t reproduce that on my sites. — Error #2 I can’t reproduce but I’ve sent your screenshot to one of our developers to see what feedback they can provide. — Error #3: Already fixed — error #4: ongoing issues with duplicate charges in authorize.net Is this since 4.10.41 or prior to? The auth.net accept payment method already includes code to prevent duplicate payments. It could happen when an error is thrown on the request to finalize if the user refreshes outside the timeframe. How long is there between the payments? Do you see multiple charges within the EE Transaction? The screenshot shows a single payment so I’m not sure what that refers to. —-
The changes within —
When are you getting that email? What page are you loading for it to happen? |
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Looking at error #1, you are correct Tony. There was a custom code in there that works with EE4 registrations to give each registration a credit from purchasing a class. The code touching the database did not have permissions due to incorrect credentials. error #1 has been resolved. Still looking into error #2 and error #4 to see if there is any correlation with error #1 or if they are separate. Will keep this post updated. |
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