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Yildiz
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August 8, 2023 at 7:56 pm
Hi there, I just updated EE and now I have a maintenance mode error. When I click to update I get a wordpress error with this
Fatal error: Uncaught RuntimeException: Event Espresso Level 2 Maintenance mode is active. That means EE can not run ANY database queries until the necessary migration scripts have run which will take EE out of maintenance mode level 2. Please inform support of this error. in /home/customer/www/familyconstellations.com.au/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php:2421 Stack trace: #0 /home/customer/www/familyconstellations.com.au/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1062): EEM_Base->_do_wpdb_query(‘get_results’, Array) #1 /home/customer/www/familyconstellations.com.au/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(933): EEM_Base->_get_all_wpdb_results(Array) #2 /home/customer/www/familyconstellations.com.au/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1257): EEM_Base->get_all(Array) #3 /home/customer/www/familyconstellations.com.au/public_h in /home/customer/www/familyconstellations.com.au/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 2421
There has been a critical error on this website. Please check your site admin email inbox for
hope you can help please
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Rio
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August 8, 2023 at 10:01 pm
I can see that you are already update to “5.0.8.p”, Do you still need help?
thanks.
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Yildiz
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August 8, 2023 at 10:26 pm
thanks Rio, yes I am still stuck in maintenance mode, it won’t update I just get the wordpress error every time I click update.
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Rio
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August 8, 2023 at 11:34 pm
Can you try disabling all other plugin, and see if it work. If not, we will be needing your login details.
https://eventespresso.com/send-login-details/
Thanks.
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contact@centre-ressources.be
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August 9, 2023 at 5:40 am
Hi, I’ve got the same issue with 5.0.8. version … No option to deactivate maintenance mode and complete installation.
really need help !!!
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Tony
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August 9, 2023 at 5:50 am
Hi there,
Redownload version 5.0.8.p from your account page.
Then on the site go to Dashboard -> Plugins -> Add New -> Upload plugin.
Select the .zip file you just downloaded and upload. WordPress should tell you there is a version already installed and ask if you want to replace it, do so.
Now retest, do you get the same error?
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contact@centre-ressources.be
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August 9, 2023 at 8:38 am
Hi Tony, thanks for your quick support.
That worked perfectly on my side… 🙂
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Tony
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August 9, 2023 at 10:02 am
Awesome, I’m glad it worked.
Any further issues please let us know.
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Yildiz
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August 9, 2023 at 6:27 pm
thanks Tony, that helped me too. all fixed
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