|
Tom
|
July 6, 2016 at 8:16 am
Event espresso is stuck in “Maintenance mode” after latest update. I also cannot load the WP Admin interface with the plug in active. I am running the latest wordpress and EE4. The site simply displays this message on all pages:
Maintenance Mode
Event Registration has been temporarily closed while system maintenance is being performed. We’re sorry for any inconveniences this may have caused. Please try back again later.
|
|
Tony
|
July 6, 2016 at 8:24 am
Hi there,
You need to migrate your EE4 data to the latest version. First make a backup of your database before moving forward (important).
Then go to Event Espresso -> Maintenance.
It should look like this – http://take.ms/GUXL6
Click to migrate your data and follow the steps, note when you migrate your data be sure to select to Migrate – http://take.ms/4rY95
Clicking the other option resets EE4 back to default and removes the event data from the Database.
|
|
Tom
|
July 6, 2016 at 8:29 am
Thank you for the fast response, unfortunately I am unable to load the WP_Admin interface at all, it just loads a white page when event espresso is installed.
|
|
Tony
|
July 6, 2016 at 8:44 am
Hmm, what happens if you navigate directly to the migration page:
/wp-admin/admin.php?page=espresso_maintenance_settings
You’ll need to add your domain to the beginning, for example:
http://www.example.com/wp-admin/admin.php?page=espresso_maintenance_settings
|
|
Tom
|
July 6, 2016 at 9:25 am
No love, I also attempted to downgrade back to the older version but that disables the entire site.
|
|
Tony
|
July 6, 2016 at 9:29 am
If you enable WP_DEBUG on the site does it show any errors?
|
|
Tom
|
July 6, 2016 at 10:01 am
I believe I got it, I rolled back the plugin to v. 4.8 and it gave me the option to migrate the database, I was then able to update to 4.9 and it seems to be good.
|
|
Lorenzo Orlando Caum
|
July 6, 2016 at 11:24 am
Hi Lisa,
Thanks for sharing an update on the issue. Was there anything else that we could help you with today?
—
Lorenzo
|
