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Mailchimp automated reminder emails

Posted: March 24, 2015 at 7:39 am

Viewing 7 reply threads


Hans Jansen

March 24, 2015 at 7:39 am

Just now I tried to set up automated emails for my events.
The goal is to send a reminder 1 day before the event and one day after the event.
Is this only possible by letting the clients choose the day of the event by themselves in the registration form? I rather don’t let them choose, because the date of the event is obvious, since it is shown in the Event title and further specified in the event description.


Lorenzo Orlando Caum

  • Support Staff

March 24, 2015 at 8:06 am

Hi,

There isn’t a way to control this from Event Espresso directly but this could be done by using the Automation feature within MailChimp:

http://mailchimp.com/resources/guides/working-with-automation/html/


Lorenzo


Hans Jansen

March 24, 2015 at 8:12 am

Hi Lorenzo,

I am using already the automation feature within mailchimp. But in order to setup this feature you need to add a date question to the registration form within EE. Isn’t there another way? Or am I missing something?


Garth

  • Support Staff

March 24, 2015 at 1:07 pm

Hi Hans,

Yes, there is a Date Picker question type in Event Espresso. You can add it as another question in the registration forms: http://www.screencast.com/t/fw4rrX3B


Hans Jansen

March 24, 2015 at 1:19 pm

Hi Garth,

Thank you for your reply.
I added this date picker question already to my registration form.. The thing is that people already chose a specific date when they arrive at the registration page. So adding another date picker, just for the automatic mails, would be superfluous. So I was wondering if it’s possible for the Mailchimp feature to automatically notify the date of the event and start sending emails a day before and after the event. Do you get me?
I look forward to your reply.


Tony

  • Support Staff

March 26, 2015 at 7:50 am

Hi Hans,

I understand what you mean.

Currently the only way to do this within EE is to add the additional custom question that Garth mentioned, you could then map this question to a datefield within your merge fields and use that date field for the automation.

Automatically sending the event_start date for the tickets datetime could work, however what if the event has multiple datetimes and the ticket purchased applies to any number of those? Do we just send the earliest date?


Hans Jansen

March 26, 2015 at 11:07 am

Hi Tony,

Thanks for your reply.
You could add a setting within the event editor, that you select the date via a date picker for Mailchimp automation.


Tony

  • Support Staff

March 26, 2015 at 11:48 am

Ah yes, that’s another possibility, we usually try to allow for the most flexibility without bombarding the page with options.

I have created a feature request for this to be considered in a future version of the MailChimp Add-on, currently I would recommend using the work around @Garth provided whilst this is being discussed.

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