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Thecavalli
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February 2, 2017 at 3:46 am
Hi!
As my headline says, a few days ago event espresso stopped sending confirmation mail. They are just qued, I use a EASY WP SMTP plugin and using my own mail SMTP for sending out. Was in contact with the hostingprovider and there was no limitation or any problem from their side. I used a mail log to see whats up and this is the message I get:
MIME-Version: 1.0,\nFrom:no-reply@alerisplus.se,\nReply-To:no-reply@alerisplus.se,\nContent-Type:text/html; charset=utf-8
Dont know what could be the problem since it stopped working for no reason…?
Thank you in advance,
Pierre
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Tony
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February 2, 2017 at 4:17 am
Hi Pierre,
Does Event Espresso show the message as sent within Event Espresso -> Messages -> Message Activity?
Have you check the spam folder to confirm the messages are not being marked as spam?
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Thecavalli
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February 2, 2017 at 4:26 am
Hi Tony!
Yes, they are qued for sending and there are nothing in my spam folder :/
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Tony
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February 2, 2017 at 4:35 am
Queued for sending is different from sent 😉
So do the message shows as sent or queued?
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Thecavalli
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February 2, 2017 at 4:49 am
They are shown as qued:
Error message:
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Josh
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February 2, 2017 at 8:44 am
If you go to test an email from one of the email Message template editors, do you receive the test? If so, it may help to go to Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.
If not, can you verify whether *other* emails (like a WordPress password reset email) get sent from your site?
You can also install this plugin to catch potential email errors:
https://wordpress.org/plugins/wp-mail-logging/
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Thecavalli
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February 2, 2017 at 4:53 pm
Hi,
I did send test mail and that worked but not the other, however now that I changed the setting “Sent on same request” as you said and it seems to work now!! 😀 Thank you both for the support!
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