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hoffman
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January 20, 2015 at 4:56 pm
I found some topics from 2012 about this but nothing conclusive. The initial file looks ok but the downloaded version is a little out of control with the header size, see comparison: http://screencast.com/t/LKmh1qdYGgLQ
Is there a fix because from what I can see there is only one place to upload a client logo.
Thanks
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Lorenzo Orlando Caum
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January 20, 2015 at 8:04 pm
Hi, what are the dimensions of the image that is in use?
An image around 400px wide should work well.
—
Lorenzo
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hoffman
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January 21, 2015 at 5:27 am
Hi, I changed the image to 400px (it was 500px) but the issue still remains that the PDF logo covers the entire page. The site needs to go live next week, how can we fix this?
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Dean
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January 21, 2015 at 5:35 am
Hi,
Can you provide a link to an example order confirmation please?
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Tony
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January 21, 2015 at 6:09 am
Where are you setting the logo?
If you go to Event Espresso -> Payment methods -> Invoice.
You can set an image specifically for the Invoice/Receipt there.
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hoffman
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January 21, 2015 at 6:26 am
Tony, thanks that did it. I’ve set EE up a few times before but in an effort to fix some issues (mostly translations and the UI which the client doesn’t like) I kept missing this additional logo invoice field.
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Lorenzo Orlando Caum
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January 21, 2015 at 1:05 pm
Hi!
I’m glad to hear you were able to resolve this issue with the size of the logo in the PDF.
If you need help with anything else, just create a new support post in our support forums:
https://eventespresso.com/support/forums/
—
Lorenzo
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