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Login Error

Posted: February 21, 2018 at 4:50 am

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Morwick

February 21, 2018 at 4:50 am

Hello

after installing and activating espresso we get an error message if we try to log in.
Message shows in red: Stop CHEATING!!!
Please help us. We got this failure after installing espresso, that´s why we think that the issue must be at the plugin side.
Thank you


Tony

  • Support Staff

February 21, 2018 at 5:28 am

Hi there,

Is that the exact message? ‘Stop CHEATING!!!’?

Can you post a screenshot of what you see?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Do you have any ‘security’ plugins installed on the site?


Morwick

February 21, 2018 at 5:40 am

Hello

Thank´s for fast response
No we haven´t. After upgrading espresso to paid version we got this failure. Maybe connection with google rechapta?

Thank you

http://www.coinexperts.at/wp-content/uploads/2018/02/failure.png


Tony

  • Support Staff

February 21, 2018 at 6:16 am

Maybe connection with google rechapta?

Event Espresso doesn’t add anything to login page, so do you have a plugin adding rechaptcha?

The ‘Stop CHEATIN!!!’ text does look like its from another plugin (Not EE or even WordPress itself) so there may be a conflict.

First, do you have FTP access to the site?

If so go to /wp-content/plugins/

Temporarily rename the event-espresso-core-reg directory to something else (event-espresso-core-reg-temp) that will de-activate EE on your site, now try to log in, does it work?

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