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Lock out registration 2 hours before an event

Posted: February 10, 2017 at 9:21 am

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lostkeyescapes

February 10, 2017 at 9:21 am

Hello, we have recurring events and we’d like to prevent any registrations from occurring 2 hours prior to the start time. We tried just changed the registration end time but that did not work. Any advice?


Tony

  • Support Staff

February 10, 2017 at 9:45 am

Hi there,

When you say it didn’t work, what happened?

Are you using EE3 or EE4?


lostkeyescapes

February 10, 2017 at 9:47 am

The registration stayed open until the end of the event. We are using EE3


Tony

  • Support Staff

February 13, 2017 at 10:38 am

If you are setting the Registration End time to 2 hours before your event starts that the event should stop registrations then, if not something is altering the time on your server.

So for example, if I setup a test event and set the Registration End time to AFTER the servers current time – http://take.ms/sCkvO

The registration will stay open – http://take.ms/Ko6eN

If I then change that time to a time BEFORE the server current time – http://take.ms/QXlF7

Update the event an refresh the event page, the event closes – http://take.ms/hThI2

If that’s NOT happening for you then its likely something is altering the time on the server.

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