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List View Price Showing is the Disabled (not the new) Price

Posted: January 2, 2018 at 3:48 pm

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sbxmedia

January 2, 2018 at 3:48 pm

Hello, I have an issue where we have added new prices to our events and disabled the old prices. On the events list it is still showing the old prices even though these are no longer available. I have a video of the issue here https://youtu.be/cGIzil3swOs

As mentioned in the video I know about changing the template so that the first/second/third etc price entered are what displays here but in my case there is only one price. The list view just wont show the updated price. A sample page of the issue is here
http://bit.ly/2DTw9BQ
and one of the events in question from the list (the top one)
http://bit.ly/2DTXbcn

Thank you for your time.


Josh

  • Support Staff

January 2, 2018 at 4:02 pm

Hi there,

It looks like your site’s event list template is using some custom code to display the ticket prices. Does the developer of the template have a way to loop through the tickets and only show a price if the ticket is actually for sale?

If not, if you or the developer can post the custom template code into a pastebin or gist then link to that code here we can take a look at the code and offer suggestions on how to display current pricing from that template.

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