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TKT
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May 1, 2017 at 11:24 pm
Hi,
I found that a Print-Your-Ticket link in the Ticket Email doesn’t produce a ticket for me, but it redirects to another page instead
Below is such a link,
http://tickettail.com/?ee=ee-txn-tickets-url&token=1-3bdc8fc91d05a8a438dc542ae78e8049
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Tony
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May 2, 2017 at 6:05 am
Hi there,
Are you running any security plugins on the site?
It looks like something is altering the request. If you navigate here:
http://tickettail.com/?ee=ee-txn-tickets-url
You’ll see EE stating the URL is malformed (which is expected), but with the full query string, the posts page is loaded.
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TKT
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May 2, 2017 at 7:37 am
Hi,
Yes I’m running Wordfence. How am I supposed to make adjustments so that it doesn’t interfere with EE ticket delivery?
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Tony
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May 2, 2017 at 2:54 pm
Hi there,
I noticed this ticket has been marked resolved, can I ask what the issue was?
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TKT
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May 3, 2017 at 3:33 am
Well, I had basically failed to activate the HTML Ticket under settings (only did for the Ticket Notice).
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Tony
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May 3, 2017 at 3:44 am
Ahh, nice catch.
Thank you for letting me know, I’m glad you found the problem.
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