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Alexi Kafentzis
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September 18, 2014 at 4:09 am
I’m running EE4 v4.3.1.p
I’m trying to update to v4.4 but I have the following error in WordPress within the “Installed Plugins” page.
This is the error: “A new version of Event Espresso available. View What’s New with version 4.4.0.p. A valid Support License Key is needed to enable automatic upgrades. The key you have entered is invalid or has expired. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”
In EE settings, I’ve copied and pasted my support license as per my EE dashboard. I need to update to the latest version.
Anyone have any ideas?
Running on WordPress 4.0.
Thanks.
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Tony
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September 18, 2014 at 4:39 am
Hi Alex,
I have reset you license key.
Please go to Event Espresso -> General Settings.
Remove the key (cut), save the settings, replace the key (paste – be sure to check for whitespace before/after the key) and save the key once again.
You should then be able to use the automatic updates.
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