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Cyber-D-Sign
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March 18, 2019 at 7:19 am
Hello, i asked already to reset our license to the client domain on friday…
unfortunately it didn´t happen yet.
please reset the license asap
regards
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Josh
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March 18, 2019 at 8:23 am
Hi,
Support staff does not actually work on the weekends. As of first thing Monday morning your license key is reset.
Have a nice day.
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Tony
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March 18, 2019 at 8:23 am
Hi there,
I just checked your account and there is no domain linked to your license so it looks like the reset has been complete.
Did you not receive an email with the next steps to re-assign your licesne?
On the site, go to Event Espresso -> General Settings.
Remove the key (cut) and save the settings.
If it’s the same site, replace the key again (paste) and save once more.
That will re-assign your key to the site.
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