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License Key Issue

Posted: July 25, 2014 at 9:37 am

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PCOS Challenge

July 25, 2014 at 9:37 am

WordPress 3.9.1
Event Espresso 4.2.7.p

I getting the error message below. It looks like I may need my license key reset:

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”


Garth

  • Support Staff

July 25, 2014 at 12:15 pm

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.


PCOS Challenge

July 25, 2014 at 11:26 pm

Hi Garth, Thank you. That worked.

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