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License Key error message

Posted: October 3, 2014 at 2:02 pm

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Annette Shaughnessy

October 3, 2014 at 2:02 pm

After the scheduled website maintenance on Sept. 24, we received a message on our site that says,”You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.” I checked our license key and it’s correct, so don’t know why we’re getting this message. Do we need to reset?
Word Press 3.9.2
EE 3.1.36.5.P
http://www.floridapubliclibrary.org/calendar


Josh

  • Support Staff

October 3, 2014 at 2:41 pm

Hi there,

I went ahead and reset your key for you.


Stefan Verbeek

October 9, 2014 at 1:49 pm

Hi,

Having the same problem: You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now
Wordpress 4.0
EE 3.1.36.6.P Business license
http://www.sporttickets.be


Jonathan Wilson

October 9, 2014 at 2:05 pm

?I have reset your license key. Please remove the key from the field in your Event Espresso General Settings, save the blank field, then reenter the key and save again.

Let me know if you have anymore issues. I’m here to help.

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