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License Issue

Posted: December 8, 2021 at 10:01 am

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montanalions

December 8, 2021 at 10:01 am

I am getting this error…
Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains. Please log in to your Event Espresso account to manage your Support License Keys, or if you have concerns, please Contact Us.

I only have the one domain on this license. and the code is where it belongs. Any thought as to why it is giving the error? it is for montanalions.org


Tony

  • Support Staff

December 8, 2021 at 11:00 am

Hi there,

The licensing server was hit by your servers IP, the www. domain and your ‘naked’ domain which is why it’s flagged the key.

I’ll reset your key to remove the flag, you will receive an email on how to re-assign it.

Please let me know if you run into further issues.

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