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scaldwell
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November 4, 2016 at 10:28 am
Hi guys
We have a dev environment and a live environment. Should I have my license in both intall? My live site is saying that I only have one license and need to buy another.
Thanks,
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Lorenzo Orlando Caum
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November 4, 2016 at 10:58 am
Hello,
Event Espresso can be used on any WordPress site of your choice. However, your support license key will provide support services for a single website at a time.
A development site and then a live site would be considered two different sites. You can remove the support license key from the development site and manually update it.
—
Lorenzo
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scaldwell
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November 7, 2016 at 8:13 am
I have removed it from the demo version of my site ‘IvyKitten’ – yet I cannot get it to set and save properly with a green key icon on my live site. I go to my Licenses page of my Profile and it says that it is live on IvyKitten… how can I get this fixed?
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Josh
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November 7, 2016 at 10:57 am
Hi there,
I reset the key for your account. You can go to the live site’s WP-admin and go to Event Espresso > General Settings, then save the settings page there.
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scaldwell
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November 7, 2016 at 1:53 pm
IT worked!! Thanks Joss!
Shelly
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