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Brad Richecoeur
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December 7, 2016 at 7:31 am
Hi
We have just renewed our Support Licence for http://www.qigong-southwest.co.uk but we are still getting the following error message regarding the Stripe Gateway plugin:
An automatic update for Event Espresso – Stripe Gateway (EE 4.6.0+) is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
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WP 4.7
EE 4.9.22.decaf
Can you explain what we need to do to update this please?
Thanks
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Josh
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December 7, 2016 at 7:44 am
Hi Brad,
In this case you’ll need to contact the sales team because because your account does not have the Stripe add-on. They have a form on this page where you can contact them and they’ll reply by email.
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