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Brenden Corr
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January 16, 2017 at 11:21 pm
Hello!
We had reset a lic key of ours last week because we removed a site that we no longer needed and thus want to use the available key for a new site. HOwever, I entered one of the keys in our new WordPress account and it’s still showing as red. Please let me know what we need to do.
Thanks!
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Brenden Corr
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January 16, 2017 at 11:22 pm
I should mention that in my account – it looks like the lic key registered (for brighton site). Thanks!
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Tony
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January 17, 2017 at 3:20 am
Hi Brendon,
I have reset your license key.
You’ll need to go to Event Espresso -> General Settings.
Remove the license key (cut), save the settings, replace the key (paste) and save the settings once more. Be sure to check for whitespace before/after the key before saving.
That should re-assign the key to your site, if not please let me know.
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