Support

December 3, 2018 at 6:42 am

Hi David,

Thanks for reaching out today. Since we do not offer chat or Skype support, we can refund the $80, and we can answer your questions here, or via email if you prefer.

With regards to your comment:

The layout is terrible.

If you can send a screenshot of an improved layout, we can give you the steps to snap that layout into shape. Usually this involves adding a few CSS tweaks to override the theme’s styles.

December 4, 2018 at 6:41 am

Anymore tips to clean it up please?

The look of the site is subjective so it really depends on what you want to change, how I like to display tables will not be how you would, personally I think the current output is fine but no everyone will.

the “register now” button is in the corner…

May I ask, where would you prefer it to load?

also when you click “show details” what should be in the “Details” and “price” area?

‘Details’ loads the ticket description, click the <span class=”gear-icon dashicons dashicons-admin-generic”></span> icon on your ticket and input some text in the description field – http://take.ms/89hWF

‘Price’ will show a breakdown of how the price is calculated on that ticket, if you have price modifiers on the ticket, that’s were you would view those. For a ticket with a just a simple price set, it just lists the price you set in the editor.

Also in “Access” can we control what is shown in here like “remaining” etc? Maybe show “location” instead?

There some options on what is shown in that section in:

Event Espresso -> Events -> Templates -> Ticket Selector Template Settings

You’ll see ‘Show Ticket Details?’ to completely remove that section and ‘Show Ticket Sale Info?’ which removes the sale counts in the ‘access’ section.

Adding location could be done but you’ll need custom development, are you familiar with PHP?

Can I clone an event to edit it simply? I.e. Same course in multiple locations and different times.

Yes, there is a ‘duplicate’ button under the event title – http://take.ms/lxuWP

https://www.bmatcrashcourse.com/register/
https://6med.co.uk/shop/courses/bmat-21-july-2018/ (woocommerce?)

Neither of those are using Event Espresso.

http://www.vpclasses.com/events/ – is this your page?

The problem with that question is ‘our’ event list page looks different depending on your theme. The default Event List for Event Espresso is the post archive for posts so the how that looks depends on the theme and if the theme author spent time building out the archive template.

So, yes, that is our event list, but the output is very much controlled by the theme, we just inject the event content into the templates. The reason for this is so that Event Espresso continues to follow the styles of your other ‘posts’ within your site.

http://www.vpclasses.com/events/adobe-indesign-cc-level-1-dec-6-7-2018-2/ – and this?

Again, yes, that’s our single event page, which is just a single post template from the site’s theme, so the exact look changes from site to site. The event content is generally the same, but how its presented can change depending on what the theme is doing.

https://foodatheart.co.uk/food-at-heart-events/ – is this yours?
https://www.eventbrite.co.uk/e/londons-first-zero-waste-christmas-market-tickets-50823767256 – hmm.. the link they go to isnt..

Thats our Event Grid template but the site is running a modified version to output the details how they prefer. The links used on that site go to event brite, for that they are just using the ‘Alternative Registration URL’ feature within the Events – http://take.ms/CrV7f

If you set a URL there, any links to the event use that link, if its external (like above) that’s were the user goes…. so yes its our output, customized and then used to link to eventbrite.

https://saanys.org/event/financial-friday-webinar-10-financial-myths-demystified/ – is this your page? when you click”register now”it goes to an external site?

No, that’s using a different events plugin, you can do something simiar with EE using the feature mentioned above.

Is this yours? – https://www.dancecool.be/danskampen/

No, that’s custom, they are displaying EE events but using their own output, we don’t have any kind of selector/filter as shown on that page.

https://www.dancecool.be/evenementen/disco-showdance-kamp-2019-danskamp-in-de-zomervakantie/

Yes, that’s a single EE event page but again, it’s the theme that controls the majority of the output.

Is this yours? – https://londonschoolofphotography.com/event-registration/?ee=1912

It is yes, but, that’s Event Espresso 3 which is the ‘older’ version of Event Espresso, all development time is now spent on EE4 (any time you see ?ee=xx that’s likely going to be EE3 or possible EE4 with customizations, but most likely the former)

If I have a course that runs every Tuesday from 15th Jan – 2nd April, but after 15th Jan, there is no more entries… course is closed…how do I set that up please?

In short, manually. Event Espressod doesn’t currentl support ‘recurring events’ in that you can’t create an event that runs weekly for x amount of weeks.

You need to either create multiple datetimes (and tickets) within a single event, one datetime for each ‘instance’ of the event and a ticket to allow registrations onto that datetime…

Or, you create multiple single events, each with a single datetime for that specific week.

We can provide more specific details on setting this up, but point being there isn’t an option to generate X amount of weeks for an event, you need manually create multiple events, or multiple datetimes in an event

December 4, 2018 at 6:48 am

Is this your plug in? https://hangworkshop.com/

Yes, hangworkshop.com uses Event Espresso for their class registration & event calendar.

December 5, 2018 at 8:06 am

Hi,

It was probably Tony that downloaded your theme.

If you can clearly define what you mean by getting the theme to “look decent” & “style up”, e.g. “Change this {specific element on a specific page} to have this {specific change to element}”, we’ll have something actionable to work with.

December 5, 2018 at 8:59 am

I would suggest a design like this for listings…(also remove read more… i think its just doing the same job as “view details”

Can you post a link to the page? The screenshot is helpful, but we’ll need to see the source to move forward on this.

The part where you want to remove “Upcoming Events” is something you can do by adding a show_title parameter to the [ESPRESSO_EVENTS] shortcode. You can add the parameter like this:

[ESPRESSO_EVENTS show_title=false]

December 5, 2018 at 9:59 am

You can add the following CSS to change the elements within the event list entries:

/* set up wrapper */

.espresso-event-list-wrapper-dv .event-content {
display: flex;
flex-flow: row wrap;
}
.espresso-event-list-wrapper-dv .event-content > div {
margin-top: 2rem;
}

/* move button */
.espresso-event-list-wrapper-dv .event-content form {
order: 4;
}

/* smaller heading text */
.event-header h2 {
font-size: 18px;
}

/* button */
input.view-details-btn {
margin: 20px 0;
padding: 16px 64px;
font-size: 16px;
font-weight: bold;
background-color: #fff;
border: 2px solid #000;
color: red;
text-transform: uppercase;
cursor: pointer;
}

/* hide read more link */
.espresso-event-list-wrapper-dv .event-content > p > a {
display: none;
}

I’m not sure what you want moved to 3 columns though, can you explain?

December 5, 2018 at 10:51 am

Ok.

You will need to add a division wrapper around the shortcode to allow for 3 columns (normally not necessarily, but the Visual Composer plugin really mucks up the markup)

e.g.
<div id="ee-event-list-wrapper">[ESPRESSO_EVENTS show_title=false]</div>

Then, you can add more CSS to your stylesheet to achieve a column layout:

/* add 3 column grid if viewport is 960px or wider*/
@media screen and (min-width: 960px) {
#ee-event-list-wrapper {
  display: grid;
  grid-column-gap: 20px;
  grid-template-columns: 1fr 1fr 1fr;
}
}

December 17, 2018 at 4:22 am

I want to create an event listings page for specific events… can i list them by their IDs or something?

Not with our shortcodes, you would need to add them to a category and then use the category slug to pull them in.

How are you planning on ‘listing’ the events? You’re going to need some custom development if you want the output to look similar to the link you posted.