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srichardson16
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October 15, 2018 at 1:19 pm
maps is not working and cannot see the add-on for tickets.
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srichardson16
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October 15, 2018 at 1:32 pm
I would like to cancel my service and receive the refund…. this has been a major hassle. We need to go live with our site and need an event tool to help us and this is not working correctly. Takes too much to reach a resolve.
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Josh
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October 15, 2018 at 1:39 pm
OK, you can request a refund here:
https://eventespresso.com/refund-questionnaire/
I did check your site with the information you sent with the support token and the ticketing add-on is working correctly. For example, you’ll see the ticket links over to right side of the Event Espresso > Registrations page, they look like this:
With regards to the Google maps not working, Google Maps requires a valid API key (yes that is a hassle, but they do require this!). I checked your site and there’s actually a URL to a Google Map input there. If in the future you need a Google Map on a site somewhere, please bear in mind that you’ll need to get a Google Maps API key.
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srichardson16
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October 15, 2018 at 2:03 pm
I did get an API key from Google for that… ?
Just went for another one and it’s fault name is API2…
Just copied and pasted it….
Can this work or not.
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Josh
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October 15, 2018 at 2:11 pm
It can work. You’ll find an example here.
Here’s the error from Google that’s showing on your site’s console:
Geocoding Service: You have exceeded your daily request quota for this API. If you did not set a custom daily request quota, verify your project has an active billing account: http://g.co/dev/maps-no-account For more information on usage limits and the Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/usage js:50:173
Google Map geocode was not successful for the following reason: OVER_QUERY_LIMIT
Please see the note about “You must enable billing on each of your projects.” here:
https://developers.google.com/maps/documentation/javascript/usage-and-billing
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