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Last name field not long enough

Posted: July 26, 2016 at 6:33 pm

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lee@safeswim.com

July 26, 2016 at 6:33 pm

We have had a handful of people who we could not register correctly because their last name was longer than the 25 character limit on the checkout/registration pages. Not sure if you are aware of this as in issue but what do you recommend?

Thanks!


Lorenzo Orlando Caum

  • Support Staff

    •

July 27, 2016 at 3:57 am

Hi,

I had a look at the character limit for the last name question in the question editor and it is set to 45 characters by default which is the maximum:

https://cl.ly/272z0i24401i

What do you currently have set there?

—
Lorenzo


lee@safeswim.com

August 7, 2016 at 10:19 am

Thank you,

It was blank
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Updated by lee@safeswim.com 8 years, 2 months ago ago

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