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Key not allowing automatic updates

Posted: July 19, 2013 at 3:30 pm

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yycomedy

July 19, 2013 at 3:30 pm

Hello,

The key that we have on yycomedy.ca is producing the error message that we can’t use automatic updates. Does this need to be “reset” or something changed on our end?

-Donovan Deschner for YYComedy


Josh

  • Support Staff

    •

July 19, 2013 at 3:45 pm

Hi Donovan,

What we can do is reset the key for your site. I’ll reset that right now, and what you can do next is go to Event Espresso>General settings on your site and remove the key there and save. Then you can go to your account page and copy then paste the key from the account page into the key field in Event Espresso>General Settings, then save again.
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Status: closed

Updated by Josh 11 years, 4 months ago ago

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