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Jason Paizes
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July 3, 2014 at 9:29 pm
Hi Guys. We have reset this a few times and now it has come up again… “You have the correct Site License Key for Espresso Infusionsoft but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”
Can you please let me know what to do to remove this error?
Thanks
Jaon
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Lorenzo Orlando Caum
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July 3, 2014 at 9:53 pm
Hi Jason,
I’ve just rolled over your Support License Key and created a new one for you ending in 5e.
You can find it in your Event Espresso account:
https://eventespresso.com/users/sbcitmooti-com-au/
Please login to your WordPress admin and go to Plugins. Then deactivate all Event Espresso software and reactivate them. Then follow the steps below to finish setting up your new support license.
If you are using Event Espresso 3, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Scroll down to the bottom of the page and locate the area for Support License. Now copy the existing key. Then erase the existing key and click on Save Options. After the page refreshes, scroll back down to the Support License area and paste your key and click on Save Options.
If you are using Event Espresso 4, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Copy the existing key which appears at the top of the page. Then erase the existing key and click on Save on the right side of the screen. After the page refreshes, please paste your key and click on Save once more.
Let us know if this helps!
—
Lorenzo
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Jason Paizes
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July 3, 2014 at 11:55 pm
Thanks a lot Lorenzo. That worked perfectly. Cheers
Jason
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