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Just upgraded and geting error message

Posted: August 6, 2014 at 9:00 pm

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ALAN VAN ZEE

August 6, 2014 at 9:00 pm

Just upgraded to the newest version and i am getting this error message when finalizing the registration

“error message below”
This registration step could not be completed. Please refresh the page and try again.

I have checked the forum and see several people had issues with this, what is the problem and what is the solution?

I am not using any caching plugins and have refreshed all my browsers, deleted exsisting registrations and tried again. Here is a link to a $.01 live event

http://nakane.us/?espresso_events=test-event-purchase


Dean

August 7, 2014 at 1:12 am

Hi Alan,

The first thing I would do is resolve the jQuery errors on the site, they could be interfering (it’s not 100% clear, but if they are resolved then we have a level playing field on which to troubleshoot).

The main issue with jQuery that I can see is that your site is loading twice. It’s loading version 1.11.0 which is correct but something with the folder name slideshow is loading jQuery 1.6.1.

Barring the fact that that is very old, two versions of jQuery can’t be loaded at the same time or things can go wrong.

This is probably what is causing the error with jquery.easing.min.js, and potentially causing the overall payment issue.


ALAN VAN ZEE

August 7, 2014 at 1:20 pm

Have fixed the JS issue but it is still throwing the error


Lorenzo Orlando Caum

  • Support Staff

August 7, 2014 at 3:27 pm

Hi there Alan,

We are still seeing that JS error and there are some 404 on resources for the WordPress core:

http://cl.ly/image/2F0m0U3J1V2k

Do you see the same issue with only Event Espresso running?


Lorenzo

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