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Just installed and registration info not appearing on menu pages

Posted: August 30, 2014 at 2:03 pm

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Wendie Donabie

August 30, 2014 at 2:03 pm

HI: I’m just an experienced computer user (not a programmer)… I installed EventEspresso 3, carefully following the instructions, then added my event and venue details and activated our PayPal as payment method.All seemed to go fine but nothing is showing up on the website except the short codes on the registration page.
I do need to increase the PHP memory – could that be the issue. If not, what have I not done. HELP!!!! PLEASE


Tony

  • Support Staff

September 1, 2014 at 3:47 am

Hi Wendie,

I notice @Dean has replied to your other threads asking for a link to the site, which we would also need to troubleshoot this issue.

It could be caching, theme/plugin conflict, reCaptcha etc but we can provide more details once we take a look at the site.

I do need to increase the PHP memory – could that be the issue. If not, what have I not done.

Generally (although admittedly not always) you would see a Fatal Error stating memory exhausted if you needed to up the PHP memory limit, so it is likely not this cause the issue. Although if the site currently has a low limit set it would be worth upping this anyway. More information can be found here:

http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Personally I would use at least:

define( 'WP_MEMORY_LIMIT', '96M' );

However it will also depends if the host allows this limit to be changed.

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