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It won't let me update

Posted: March 14, 2016 at 6:28 am

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Jason Alders

March 14, 2016 at 6:28 am

My support key and URL are accurate but the software says it only allows updates one one domain and won’t update the software. However, the URL is accurate to my records.

Im wondering if my other issues Im having is due to out dated software version


Lorenzo Orlando Caum

  • Support Staff

    •

March 14, 2016 at 7:21 am

Hello,

According to one of your other support posts, there were two URLs for your site though one may be a testing/ development site.

I reset the support license key. Go to Event Espresso –> General Settings. Then save changes to refresh the support services for your site.

You’ll then be able to update.

—
Lorenzo
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Lorenzo Orlando Caum 8 years, 10 months ago ago

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