Support

Home Forums Event Espresso Premium It appears your browser is not currently set to accept Cookies (2)

It appears your browser is not currently set to accept Cookies (2)

Posted: July 25, 2017 at 8:56 am

Viewing 7 reply threads


Jan-Peter

July 25, 2017 at 8:56 am

Hi there,

In chrome we get this message on our site http://125jaarhertenkamp.nl
It appears your browser is not currently set to accept Cookies
In order to register for events, you need to enable cookies

In Safari it works fine.

We have now disabled Varnish cache but that does not solve our problem.

I have search the forum but I can’t find the solutions.

Hope to here from you soon.

Jan-Peter

  • This topic was modified 7 years, 5 months ago by Jan-Peter.
  • This topic was modified 4 years, 10 months ago by Garth.


Josh

  • Support Staff

July 25, 2017 at 9:24 am

Hi Jan-Peter,

It’s actually not working with Safari either if you’re logged out of the website. You’ll need to check with your host and make sure that all caching is deactivated for the http://125jaarhertenkamp.nl/?page_id=10 page.

As an aside, you may be able to use the “pretty” permalink feature that’s included in WordPress. You set “Postname” permalinks in WP > Settings > Permalinks.


Tony

  • Support Staff

July 25, 2017 at 9:24 am

Hi Jan-Peter,

Usually, this is caused by caching.

Are you logged into Safari when testing?

I get the same error on IE, FireFox and Chrome, obviously I’m not logged into the site on any of those.

Did you completely disable Varnish cache? If so how?


Jan-Peter

July 26, 2017 at 2:27 am

Okay, a little more about the test up. We have a server running cPanel/WHM hosting this site. We have setup Cachewall for Varnish. Within Cachewall I’ve made an exception for this website (a PIPE exclusion and a PASS exclusion) so the Varnish cache ignores everything going to the website.

Now when I go to the website, I can’t see any header related to Varnish, so it must be deactivated, right?

When I go to the page with the options it loads, I select my options, I click on “Aanmelden” and it blows up saying I need to have cookies enabled.

I see the cookie being set (ee_cookie_test), but I notice it’s set yo a timeout right away? Could that be what is causing this issue?


Jan-Peter

July 26, 2017 at 3:56 am

Very strange, when I completely disable the Varnish cache, it seems to be working… Even when Varnish is set to pass everything without touching, it seems just being active has a bad influence on this software….


Jan-Peter

July 26, 2017 at 7:41 am

Thanks for the help guys..

issue closed..


Tony

  • Support Staff

July 26, 2017 at 8:09 am

Can I ask what you have done to resolve the problem?

It sounds like Vanish caching wasn’t being bypassed completely.

Note – you can not cache any e-commerce type plugins/request as each page visit is unique for the specific user viewing the page.


Josh

  • Support Staff

July 26, 2017 at 8:12 am

The “bad influence” you mention is likely the session isn’t maintaining state.

Viewing 7 reply threads

The support post ‘It appears your browser is not currently set to accept Cookies (2)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso