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Dhillon Kannabhiran
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March 18, 2017 at 6:25 am
Event Espresso 4.9.34.p
Event Espresso – Ticketing (EE4+) 1.0.4.p
It used to have small ticket icon in registrations page (/wp-admin/admin.php?page=espresso_registrations) but now it’s no longer there.
Tried to follow https://eventespresso.com/wiki/ee4-printable-tickets-add-on/ but there is no Ticket / Ticket Notice templates (checked both pages).
Any ideas?
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Tony
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March 18, 2017 at 6:41 am
Hi there,
Double check the ticketing add-on is active in the plugins list. If no, activate it an retest.
If it is active, go to:
Event Espresso -> Messages -> Settings.
Look the email section for the ‘ticket notice’ message type, if its in the active section, move it over to the in-active section, wait a few seconds, then move it back.
Then under the PDF section look for the ‘ticket’ messenger, again move that to be in-active and then back again.
Do they now show in the template sections again?
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Dhillon Kannabhiran
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March 19, 2017 at 11:15 am
It worked, though I would like point out (for anyone with similar problem) that you also have to select sub-menu (email, html, pdf) and drag in-active item into meta box “email settings” or “html settings” rather than “active”.
Thanks for prompt reply! Safe to mark as resolved!
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