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Issues with Event Espresso Mobile App

Posted: August 28, 2014 at 11:43 am

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Setarra DeVeaux

August 28, 2014 at 11:43 am

I am able to access and login to the Event Espresso mobile app however I am unable to see any of our scheduled events. The ticketing and JSON add-ons have been installed but I am still unable to see events.

WP v3.9.2
EE3
New install
site link – southernfriedagile.com


Tony

  • Support Staff

August 28, 2014 at 12:01 pm

Hi Setarra,

Do you have WP_Debug enabled on the site? If so please disable it.

Which version of the app are you using? iOS or Android?

Are there any error message displayed on the app?


Setarra DeVeaux

August 28, 2014 at 2:40 pm

Can you tell me where to locate the WP_Debug option?
We are using version 2.1 of the mobile app and using it on iOS but will need it for Android as well.
There are not any errors that are displayed. I can login with no issues but the event information is empty. It is not pulling in the data for our upcoming events where we have attendees registered.


Lorenzo Orlando Caum

  • Support Staff

August 28, 2014 at 3:14 pm

Hello,

Could you please backup your site and update to the latest software for the JSON API at version 2.1.2.P?

You can turn off the debugging for WordPress through your wp-config.php file:

define('WP_DEBUG', false);
  if (WP_DEBUG) {
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', true);
}


Lorenzo

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