|
MBO2020
|
January 30, 2020 at 5:11 pm
Hello, I am trying to open registration for my event and emailed yesterday w/ no response. I am a new user of EE and need assistance.
First, having issues getting the Google map to load for site.
Second, need to hide tickets that are not currently on sale and not sure how.
Third, how do I send an automatic reply upon someone registering for event?
Fourth, is there an email for support or a quicker way to receive help?
|
|
Josh
|
January 30, 2020 at 7:17 pm
Hi,
Using the support forums are usually the quickest and most reliable way to receive help, with the exception of purchasing priority support. I did check and see that Lorenzo replied to your email yesterday, but maybe you didn’t get his reply? You could check to see if that email went to spam.
With regards to the Google maps, it looks like your API key isn’t authorized to use Google map’s Geocoding service. Here’s the error from your site:
Geocoding Service: This API key is not authorized to use this service or API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
This can be resolved by logging into your Google account, then click through to authorize the Geocoding Service API and set up a billing agreement.
Tickets that are not on sale yet can be hidden with CSS. You add this:
.ticket-pending {
display: none;
}
to your site’s Customize > Appearance > Additional CSS page.
Third, how do I send an automatic reply upon someone registering for event?
That’s already set up out of the box, but if you want to edit the automatic reply you can follow these guides for editing the email message templates:
https://eventespresso.com/wiki/messages-system-message-templates/
https://eventespresso.com/wiki/messages-system-working-with-message-contexts/
|
