Support

Home Forums Event Espresso Premium Issues after updating to the latest version (from 4.10.26.p to 4.10.30.p)

Issues after updating to the latest version (from 4.10.26.p to 4.10.30.p)

Posted: June 2, 2022 at 8:39 am

Viewing 7 reply threads


Praxis

June 2, 2022 at 8:39 am

Hello.

We are testing the update from 4.10.26.p to 4.10.30.p on our STAGING site.

After our post-update QA procedure, we found the following issues:

1. During checkout, all the loading (Cog) icons that are shown after user interaction are not showing anymore. For example, after the user submits the Registrant info (before the payment page), as well as after they click the “Pay now” button (on the payment page), the loading (Cog) icon is not shown anymore.

2. The Promotion system is not responding. Either we add a random coupon code or a valid coupon nothing happens and no feedback is returned to the user. Normally, the user gets back a message saying that the coupon is valid or not.

Can you confirm that you get this issues on your end as well?

Thanks


Joao Victor

  • Support Staff

June 2, 2022 at 6:31 pm

Hi there!

Thanks for contacting us.
We would like to check these issues happening in your staging environment with the latest Event Espresso version. Can you please share your site access here: https://eventespresso.com/send-login-details/

Thanks!


Praxis

June 3, 2022 at 2:15 am

Hallo Joao.

I sent the login credentials.

As I wrote there, please remember that the STAGING site is under HTTP authentication and I included these access credentials as well.

Thanks

Haris


Joao Victor

  • Support Staff

June 6, 2022 at 8:06 pm

This reply has been marked as private.


Praxis

June 6, 2022 at 11:27 pm

This reply has been marked as private.


Joao Victor

  • Support Staff

June 8, 2022 at 2:02 pm

This reply has been marked as private.


Praxis

June 8, 2022 at 2:54 pm

Hello Joao.

Thanks for getting back.

Indeed, earlier today I had to roll back to 4.10.26 in order to try something.

I downloaded version 4.10.29 and I will try it.

Thanks.


Joao Victor

  • Support Staff

June 8, 2022 at 5:15 pm

Hi there!

Version 4.10.29 should work better.
Please, keep an eye on the 4.10.31 soon.

Viewing 7 reply threads

The support post ‘Issues after updating to the latest version (from 4.10.26.p to 4.10.30.p)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso