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Issue with registration

Posted: March 15, 2021 at 3:20 pm

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SHIFT314

March 15, 2021 at 3:20 pm

We have event expresso installed on our site and everything works as long as the users are logged in, however when users are not logged in the system is not redirecting the user to the payment, you can see an example here https://gyazo.com/7b7099d9fb1e1ebc4e08246cf101103f
You can also try to register to this event https://shift314.com/events/certified-agile-culture-leadership-deep-dive-cal2-north-america-europe-june-2021/


Josh

  • Support Staff

March 15, 2021 at 3:50 pm

Hi,

It looks like your site is hosted on WPEngine, which features built-in caching when logged out of the site.

This is a simple fix: You can contact WPEngine support and ask them to set up a few cache exclusions for the events & checkout page. Here’s a guide that has more information:

https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/

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