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Issue with event debut and end hours Pt. 2

Posted: October 9, 2014 at 1:03 pm

Viewing 13 reply threads


Maxime D. Armstrong

October 9, 2014 at 1:03 pm

Hello,

So I started this topic https://eventespresso.com/topic/issue-with-event-debut-and-end-hours/#post-119108 but now it’s closed.

I did the last thing you asked me, desactivated plugins except Event Espresso, but the issue is still going on.

Maxime


Lorenzo Orlando Caum

  • Support Staff

October 9, 2014 at 2:44 pm

Hi there,

Could you please create a temporary WordPress admin login so we can take a closer look at this issue?

Please share that temporary login through the secure link below:

https://eventespresso.com/send-login-details/

To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.

The submit button for the form appears at the end of the form.

Again, please ensure that the temporary login works.

Thank you.


Lorenzo


Maxime D. Armstrong

October 13, 2014 at 7:57 pm

Hi Lorenzo,

Let me check this out with my client and I get to you back as soon as I know.

Regards,
Maxime


Lorenzo Orlando Caum

  • Support Staff

October 13, 2014 at 8:20 pm

Thanks. We would like to take a look since you shared that you tested on defaults (only Event Espresso running).


Lorenzo


Maxime D. Armstrong

October 13, 2014 at 8:30 pm

Hi Lorenzo,

I just sent you the infos ๐Ÿ™‚

Maxime


Lorenzo Orlando Caum

  • Support Staff

October 14, 2014 at 8:14 am

Thanks, we were able to take a look and replied with some feedback. Go ahead and reply to that email message.


Lorenzo


Maxime D. Armstrong

October 14, 2014 at 12:34 pm

Hi Lorenzo,

I tried to change the time format from G \h i \m\i\n to H:i and it worked like a charm! Thanks!

Maxime


Lorenzo Orlando Caum

  • Support Staff

October 14, 2014 at 12:45 pm

Thank you for confirming. Be sure to deactivate the temporary login.


Lorenzo


Maxime D. Armstrong

October 16, 2014 at 5:08 pm

Hi Lorenzo,

Now there’s an issue in the way the hours are displayed ๐Ÿ™

You can see it here, the event of november 13th http://www.jevtobond.com/ateliers-de-cuisine/

Regards,
Maxime


Lorenzo Orlando Caum

  • Support Staff

October 16, 2014 at 8:49 pm

Hi Maxime,

Could you try this format?

g:i a


Lorenzo


Maxime D. Armstrong

October 16, 2014 at 10:03 pm

Hi Lorenzo,

I change the format to g:i a and it didn’t changed.

Maxime


Josh

  • Support Staff

October 20, 2014 at 2:54 pm

Hi Maxime,

You’ll need to change the time setting in the Event Espresso > Calendar settings. It looks like the settings were only changed in WordPress > General Settings.


Maxime D. Armstrong

October 21, 2014 at 5:38 pm

Hi Josh!

It worked! Thanks!!


Josh

  • Support Staff

October 22, 2014 at 7:38 am

You’re welcome.

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