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AREAA
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December 1, 2016 at 1:01 pm
Every time I try to enter an attendee manually it never saves the information. I am able to enter attendees fist name, last name and email but when I click on “Save registration and continue to details” the fields disappear and the information does not save on registration list.
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Josh
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December 1, 2016 at 4:13 pm
This may be caused by a plugin/theme conflict. You can rule out a potential theme or plugin conflict by following these steps:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme, then test. The theme test drive plugin allows for testing another theme without actually changing your site’s theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins. Then you reactivate them one by one, while testing the error condition between each reactivation.
It may also help to turn on debug mode. You can set wp_debug to true by editing the wp-config.php file.
You can use an [FTP client][1] and [a text editor][2] to access change this line to the site’s wp-config.php file:
define(‘WP_DEBUG’, true);
[1]: http://codex.wordpress.org/FTP_Clients
[2]: http://codex.wordpress.org/Editing_Files#Acceptable_External_Editors
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