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Is it possible to send a different email based on payment type chosen in EE3?

Posted: September 7, 2014 at 2:23 am

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Melanie Kusmik

September 7, 2014 at 2:23 am

I want to do following things in my site.
Please help me to sort-out this things as soon as possible.
1. Is it possible to send a different email based on payment type chosen (Paypal, Check)?
2. Can we hide an event on the website and instead email URL to parents/customers?
3. When i selected ‘cancel and return to Techventure Kids’ from the PayPal payment page, it sent to me to http://techventurekids.org/registration-cancell…. It should have sent me back to the payment selection page. I wanted to cancel my choice or payment, not the registration


Tony

  • Support Staff

September 8, 2014 at 6:22 am

Hi Melanie,

1. Is it possible to send a different email based on payment type chosen (Paypal, Check)?

This would require some custom development, depends on which emails, and when you currently have the emails set to send. For example if you go to Event Espresso -> General Settings. Email Settings. You’ll find the option – ‘Send registration confirmation emails before payment is received?’ if that is set to Yes, the Confirmation email is sent before the before the user selects a payment type. If it is set to No the email is only sent after full payment is received, if using an online gateway this is automatic, if using and offline gateway, this would be done manually when apply the payment.

2. Can we hide an event on the website and instead email URL to parents/customers?

If you set the Event to a ‘waitlist’ event – http://take.ms/wVP8S

Then update the event it will be removed from view from the front end of the website, the user would need the URL to access the event.

Does that help?

3. When i selected ‘cancel and return to Techventure Kids’ from the PayPal payment page, it sent to me to http://techventurekids.org/registration-cancell…. It should have sent me back to the payment selection page. I wanted to cancel my choice or payment, not the registration

Currently the Paypal gateway will send cancellations to the ‘registration-cancelled’ page if the user cancels so this is actually expected behaviour. It is likely possible to modify the Paypal gateway cancel_return field to direct the user back to the thank you page (which contains options to pay) although this may cause complications when closing the sessions within EE as it is currently not expected behaviour.


Melanie Kusmik

September 9, 2014 at 10:54 pm

1. Is it possible to send a different email based on payment type chosen (Paypal, Check)?

=> Can you tell me there is any hook or filter to customize email confirmation mail. so we can customize it based on that to send email based on payment type.


Dean

September 10, 2014 at 5:17 am

Hi,

Here are the hook and filter lists for EE3:

Hooks https://eventespresso.com/wiki/event-espresso-3-1-action-hooks/
Filters https://eventespresso.com/wiki/event-espresso-3-1-filters/

I haven’t tested it, but I’m assuming this hook might be what you’re after https://eventespresso.com/wiki/event-espresso-3-1-action-hooks/#action_hook_espresso_email_after_payment


Melanie Kusmik

September 14, 2014 at 10:47 pm

Thanks Dean, I will see this hook and try to customize email confirmation using this hook or filter. i will let you know if i get anything…


Dean

September 15, 2014 at 2:02 am

Thanks Melanie, please do let us know how you get on.

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