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Doug Esselburn
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February 4, 2014 at 9:10 am
This is a new site wordpress 3.8.1, EE Version 3.1.36.4.P
I have read and read the posts on IPN issues with no success.
The transactions are going through on paypal, but I get an email from wordpress saying an “instant payment notification failed”
I have confirmed that our site does not use SS and has no firewall.
I have made sure that the timezones are set right on paypal
I have tried several return URL’s. The WordPress Permalink for may transactions page is: http://godkidscamp.org/?page_id=254. Documentation says the correct URL should be http://godkidscamp.org/transactions.
Paypal receive IPN messages is enabled
I am going to download the suggested stripped down transactions plugin, but wanted to at least verify that I had the notifications URL right.
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Josh
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February 4, 2014 at 9:21 am
Event Espresso will post a custom notifications URL to the custom PayPal button on the Event Espresso payment page.
I checked and can verify that
http://godkidscamp.org/?page_id=254
is the correct page for your site.
It’s likely that if you open up the IPN log file in /wp-content/uploads/espresso/logs you’ll find an IPN error that can point to the cause of the issue.
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Doug Esselburn
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February 4, 2014 at 9:43 am
Log seems to indicate that the IPN Post is coming through but the there seems to be a validation issue?
Do you think the stripped down payment process will help?
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Josh
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February 4, 2014 at 9:58 am
The stripped down transactions page template helps in cases where there is a timeout. If it’s showing an error that says something like “verify that
the CA cert is OK.”, then it may be the server is missing a CA cert (or the path that points to it is incorrect). If that’s the case you can contact the host and ask them to verify that the CA cert is okay.
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Doug Esselburn
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February 4, 2014 at 10:47 am
Verifying I uploaded the txnpage.php to
wp-content/plugins/event-espresso/templates
is that the right place? Readme instructions said to upload to theme?
And I changed the transactions page short code from [ESPRESSO_TXN_PAGE] to txn_page]
My test was a failure again so just wanted to be sure I did this right.
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Josh
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February 4, 2014 at 11:03 am
No that’s not correct, please don’t change the shortcode on the transactions page.
The txnpage.php file gets uploaded to your active theme’s directory (wp-content/themes/your-active-theme-name)
Then you go in to edit the transactions page, change the shortcode back to what it was before, and select the txnpage template from the Page attributes box.
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