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Invoices Not Downloading

Posted: October 19, 2017 at 10:51 pm

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J

October 19, 2017 at 10:51 pm

Hello

We are in the process up upgrading to the latest versions of Event Expresso (we have retained a professional from your list).

However in the meantime we have experienced some issues with our event expresso, namely that the invoice is not downloading from the confirmation email or from the event expresso event control panel. When we try to download, we get an error message: FPDF error: Missing or incorrect image file: https://lawsense.com.au/wp-content/uploads/2013/05/logo.jpg. We have tried replacing the logo file and updated the setting for the invoice accordingly, but that has now worked. Can you help?

Regards

Joe

We are currently running 3.1.32.2.P


J

October 19, 2017 at 11:07 pm

Sorry – just correcting the last sentence – replacing the logo file and updating the setting has not worked


Tony

  • Support Staff

October 20, 2017 at 4:14 am

Hi there,

We received your support token request and have replied directly via email, please follow up there.

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