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bhesketh
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June 13, 2023 at 5:30 pm
For Receipt view, images are not showing beside
Event name
Date/Time
Registration Details
There are no legacy decaf urls when I run search and replace. Broken image shows references like the following: “…event-espresso-core-reg/templates/global_assets/images/clock-16×16.png”
Could the images be missing? If so, how can I restore?
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Garth
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June 13, 2023 at 5:42 pm
The HTML of those receipts and invoices is in Event Espresso > Messages > Default Message Templates > Invoice or Receipt. You can look at the HTML there and see where the images are pulling from.
See: https://eventespresso.com/wiki/messages-system-message-templates/
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bhesketh
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June 13, 2023 at 5:47 pm
Thanks Garth. The images there are correct as far as I can tell. I’m wondering if there is a caching issue, but I have cleared cache both on the website and at the server level.
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Garth
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June 13, 2023 at 5:59 pm
Which site is this concerning? I can look on my end and see what the response headers say.
Did you try resetting the invoice and receipt message templates?
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bhesketh
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June 13, 2023 at 6:22 pm
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Tony
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June 14, 2023 at 6:29 am
Hi Bob,
Your URL’s are missing the core directory:
event-espresso-core-reg/core/templates/global_assets/images/clock-16×16.png
Edit the Receipt template and update the URLs in use for those images to have the core directory right after event-espresso-core-reg/ and they should work fine again.
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bhesketh
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June 14, 2023 at 9:25 am
This reply has been marked as private.
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