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Invoice not calculating price modifier correctly

Posted: May 16, 2015 at 7:36 pm

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Jonathan

May 16, 2015 at 7:36 pm

The invoice for a ticket with a 10% discount contains the following lines:

Main item/description 1 £x £x
Sub item 1 £x £x
Sub item 0 -10% -£y
Sub total £x
Total £x

The sub total and total should be £x-£y but appears as £x instead.

(Have a look at invoice for transaction 30144 on my site, but please don’t mention the website details.)


Lorenzo Orlando Caum

  • Support Staff

May 18, 2015 at 3:48 pm

Hi, could you post a screenshot of your invoice?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

I ran some testing and the calculations look correct:

http://cl.ly/image/2K0j0I1v0V0G

Feel free to block out / erase the event names but it would be helpful to see how this event’s pricing is setup.


Lorenzo

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