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TheiaStudios
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October 15, 2014 at 9:16 am
ee 4.4.3
wp 4.0
1. How do I manually send a customer an invoice for a class they have registered for?
2. When they registered for the class and selected invoice they were sent to a THANK YOU page..without the ability to download the invoice…and no information.
http://theia-studios.com/thank-you/?e_reg_url_link=1-61c1b3b139a37874fe941f020bab1010
I looked through the topics but couldn’t find one exactly like this..
thank you
Lori
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Lorenzo Orlando Caum
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October 15, 2014 at 10:02 am
Hi,
The registrant can download the information by clicking on the download link on the thank you page:
http://cl.ly/image/3L3f3x142812
A copy of the actual registration details is provided in the registration details email that is sent out after registration checkout.
—
Lorenzo
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TheiaStudios
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October 15, 2014 at 10:18 am
Is there a way I can manually create the invoice for them and send it via email?
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Josh
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October 15, 2014 at 1:02 pm
Hi there,
You can download an invoice via the Transaction screen, but I think that Thank You page will need to be fixed so it will work for future registrations. Can you send WordPress admin level log in credentials via the contact form on this page so we can take a look?
https://eventespresso.com/send-login-details/
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Josh
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October 15, 2014 at 7:47 pm
The Thank You page is fixed. Since you’re using the Manual Approve registration feature, I can recommend adding either the [INVOICE_LINK] or the [INVOICE_URL] shortcodes to the email Registration Pending Payment message template. This will ensure they get an invoice when the registration approved message is sent.
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